Skip left navigation

UnitedHealthcare West Information Regarding our Care Provider Website - 2019 UnitedHealthcare Administrative Guide

UnitedHealthcare West Information Regarding our Care Provider Website

The website was retired on Nov. 30, 2017 and now redirects to, our care provider website. The News and Network Bulletin page has the latest information about this transition. Certain care providers also received notices by mail, where required by state law.

Link Tools

To access Link tools, go to the top of the page and click on the Link button in the upper right corner. Sign in with your Optum ID.

View information for all tools available on Link.

Link Training

We offer several live webinar options. Webinar information and registration is available on our Training page.

For on-demand videos, go to the UHC On Air tool on your Link dashboard and select the UHC News Now channel > Link > Provider Self-Service.

Link Registration 

An Optum ID is required to access Link and perform online transactions, such as eligibility verification, claims status, claims reconsideration, referrals, and prior authorizations.

Register for an Optum ID and to then register for Link access.

Link Help

For help with Link, call the UnitedHealthcare Connectivity Helpdesk at 866-842-3278, option 1. Assistance is available Monday through Friday from 9 a.m. to 11 p.m. Central Time.