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Latest UnitedHealthcare Provider News

UnitedHealthcareOnline.com Will Be Retired On The Evening of Aug. 24

Last Modified | 08.16.2018

We’ve been working over the past few years to make Link self-service tools easier for you to use. Soon, almost all UnitedHealthcareOnline.com tools and transactions will be available on Link so you don’t need to go back and forth between our sites. As part of this change, we’ll retire the UnitedHealthcare Online app and UnitedHealthcareOnline.com this month.

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On Aug. 21, referral submission and status will be retired from UnitedHealthcare Online and referralLink Limited Use will be retired from Link. Learn to use the new referralLink tool on Link.

Last Modified | 08.15.2018

This will review the process of how to submit a referral online and check the status of an existing referral. (Please remember that a referral is different from a Notification/Prior Authorization.)

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Smart Edits Live on August 16th - Identify Claims with Potential Errors Before They Enter the Claims Processing System

Last Modified | 08.10.2018

UnitedHealthcare has a tool, Smart Edits, that identifies claims with potential errors before they enter the claims processing system. You can review problematic claims in a matter of hours instead of getting claims denials days later. Smart Edits are expected to increase the rate of clean and complete claims you submit, help improve the claims processing time, and reduce claims denials and resubmissions.

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EDI Discontinued Claim Payer IDs to be Disabled Effective June 1, 2018

Last Modified | 08.08.2018

Effective June 1, 2018, UnitedHealthcare will disable Payer IDs that were discontinued in the past and should no longer be used for claims submissions or any other Electronic Data Interchange (EDI) transaction. A message will be returned indicating “Invalid Payer ID” if used on or after this date.

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August 2018 Network Bulletin

Last Modified | 08.01.2018

Monthly web announcement: In the August Network Bulletin, you can read about Smart Edits to improve claims processing, free CEU/CME educational credits on UHC On Air, a webinar series on autism spectrum disorder, and much more.

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Decorative: Image of laptop showing a screen displaying unitedhealthcareonline.com home page

UnitedHealthcare Online Care Provider Website is Retiring - Tools Now on Link

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Female care provider in white jacket smiling at camera with text Health Care Heroes - National Health Cetner Week August 12-18, 2018 superimposed over image.

Celebrating Health Centers: Home of America’s Health Care Heroes | Aug. 12-18

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