May 21, 2020

Mental Health Resources

Health care professionals can access resources from across UnitedHealth Group to help support their mental and physical well-being during the COVID-19 national public health emergency. Learn more.

COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

Claims and Payments

Eligibility and Benefits

Policies and Protocols

Prior Authorization and Notification

Latest UnitedHealthcare Provider News

UnitedHealthcare COVID-19 Provider Billing Guidance as of May 21, 2020

Last Modified | 05.22.2020

COVID-19 Testing and Testing-Related Services

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UnitedHealthcare Home Health and Hospice Telehealth Services: Care Provider Billing Guidance

Last Modified | 05.22.2020

The following scenarios are intended as a guide to help you understand how UnitedHealthcare will reimburse home health telehealth services during the COVID-19 national emergency period. You, as a provider, are responsible for ensuring you submit accurate claims in accordance with state and federal laws and UnitedHealthcare’s reimbursement policies.The scenarios are not intended to cover every telehealth service you may perform during the COVID-19 national emergency period. As such, please seeUHCprovider.comand UnitedHealthcare’s reimbursement policies for Medicare Advantage, Medicaid and Individual and fully insured Group Market health plans.Medicaid state-specific coding may apply and differ from those illustrated in these examples.

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04/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Updates - Network Bulletin Supplement: April 2020

Last Modified | 05.21.2020

In response to the COVID-19 public health emergency, UnitedHealthcare is delaying the specialty pharmacy requirement that requires hospitals to obtain certain specialty medications from indicated specialty pharmacies. The requirement will not take effect on April 1, 2020, as was previously communicated. This delay applies to both commercial plans and UnitedHealthcare Community Plan.

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Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.

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This guide supports Commercial and Medicare Advantage (MA) products.

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